Listened to a very interesting talk from Hans Wolbers who is the Creative Director at Lava Design Agency and I have redrawn one clever diagram that he drew up to help clients understand the design process. He tells the client that you can choose any two of the words from the triangle but you definitely don’t get the remaining one.

I think it would be a very useful tool for any graphic designer having the same problems with clients!

Feel free to make any comments (If you can’t see the comment box below, click the image).